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Return & Refund Policy – House of B:-

We want you to love every piece you purchase from House of B. If you're not completely satisfied, we offer a hassle-free return policy to make things right.

7-Day Return Policy.
 

You have 7 days from the date of delivery to request a return. To be eligible:
 

  • Items must be unworn, unused, and in their original packaging.

  • Any item returned must be in the same condition as received, including all tags, pouches, or boxes.

  • Proof of purchase (receipt or order number) is required.
     

How to Initiate a Return:-

  1. Email us at houseofb994@gmail.com or Connect with us on WhatsApp within 7 days of delivery.

  2. Include your order number, reason for return, and photos (if applicable).

  3. We’ll respond with return instructions and the return address.
     

Note: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Refunds:-

Once we receive and inspect your return, we’ll notify about the same.
 

  • Approved refunds will be processed within 5–7 business days to your original payment method.
     

Non-Returnable Items:-

  • Gift cards

  • Custom or personalized items

  • Sale items (marked as final sale)

If you have any questions, feel free to reach out to us at houseofb994@gmail.com — we’re here to help!

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